Shipping policy

Shipping Policy

At Aumelier, we aim to dispatch every order promptly and ensure your purchase arrives safely.

Australia

Free Standard Shipping

  • Free on all Australian orders over AUD $150.

Orders under AUD $150

  • Flat rate AUD $9.95 Standard Shipping.

  • Express Shipping is available at checkout for an additional charge.

Orders are typically processed within 1–2 business days. Once your order has been dispatched, you'll receive a confirmation email with tracking information.

International Shipping

We ship to selected international destinations.

Shipping costs are calculated at checkout based on your location and the size of your order. Delivery times vary by destination.

Please note that international customers are responsible for any customs duties, taxes, or import charges imposed by their local authorities.

Delivery Times

Estimated delivery times are provided by our shipping partners and are intended as a guide only. Delivery may occasionally be delayed due to factors outside our control, including customs processing, weather events, or peak shipping periods.

Order Tracking

Once your order has shipped, you'll receive an email containing your tracking number so you can follow your delivery.

Questions

If you have any questions regarding shipping or your order, please contact us at hello@aumelier.com and we'll be happy to assist.